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ChatSight

AI-Native Conversational Automation

A multilingual enterprise chatbot powered by LLMs and RAG.
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ChatSight: Nonrel’s AI-Native Conversational Automation Engine

ChatSight enables enterprises to deliver intelligent, multilingual, human-like conversations across HR, ITSM, and customer support channels.
Powered by advanced LLMs and RAG architecture, it understands complex queries and delivers accurate, context-rich responses in real time.

Why ChatSight Elevates Your Enterprise Support

50+ Language Support & Voicebots

Engage users globally with natural, fluent conversations across text and voice channels.

HR, ITSM & Support Automation

Resolve employee and customer queries instantly with domain-trained AI workflows.

Flexible Deployment Options

Choose on-prem or cloud deployment with enterprise-grade security and control.

Context-Aware Conversations

Uses RAG to pull accurate information from internal documents, knowledge bases, and systems.

Self-Learning Models

Continuously improves accuracy and responsiveness based on real interactions.

Omnichannel Integration

Connects seamlessly with web, mobile, WhatsApp, CRM, and internal portals.

ChatSight Components

Built for Intelligent Enterprise Interaction

ChatSight is engineered to handle high-volume conversations with precision and consistency. From employee self-service to customer engagement, Nonrel brings intelligent automation to every interaction.

1. Configurable Workflows

Build intelligent conversational journeys using a visual, no-code flow designer. Customize intents, responses, fallback paths, and conditional logic to match your unique HR, ITSM, or customer service processes—ensuring precise, context-aware conversations every time.

2. Centralized Process Governance

Manage all AI knowledge sources—documents, FAQs, policies, SOPs, and responses—from a single, secure hub. ChatSight ensures version control, access permissions, and structured updates so your chatbot always delivers accurate, compliant, and up-to-date answers.

3. Real-Time Insights

Gain instant visibility into chatbot performance with detailed dashboards tracking resolution rates, user satisfaction, conversation patterns, and bottlenecks. These insights help teams optimize dialog flows, enhance accuracy, and continuously improve automation outcomes.
Clients We Empower

How Nonrel Serves Each Industry with ChatSight

Finance

Automate customer onboarding, KYC queries, and support requests with secure AI conversations.
Key Benefits:

  • Faster customer verification
  • 24/7 multilingual support
  • Reduced operational workload
  • Accurate compliance responses
  • Higher customer satisfaction

Healthcare

Enable patient support, appointment assistance, and administrative query handling.
Key Benefits:

  • Accurate medical query routing
  • Reduced waiting times
  • Secure data handling
  • Scalable patient engagement
  • Automated documentation assistance

Retail

Drive customer engagement with AI-powered product discovery and service automation.
Key Benefits:

  • Faster product recommendations
  • Instant support resolution
  • Reduced service costs
  • Better post-purchase experience
  • Consistent omnichannel responses

Logistics

Provide real-time shipment updates, dispatch guidance, and driver assistance.
Key Benefits:

  • Instant tracking updates
  • Reduced manual calls
  • Better route clarification
  • Automated status notifications
  • Improved customer transparency

Manufacturing

Automate employee queries, safety guidelines, and equipment support interactions.
Key Benefits:

  • Faster internal support
  • Reduced downtime queries
  • Consistent policy communication
  • Real-time knowledge access
  • Better workforce productivity

IT Services

Resolve IT incidents, access requests, and system troubleshooting with AI-driven accuracy.
Key Benefits:

  • Faster ticket resolution
  • Reduced IT helpdesk load
  • Automated troubleshooting
  • Rich contextual responses
  • Higher SLA compliance
Our partners

Our global alliance partnerships empower clients to manage and optimize complex hybrid IT ecosystems with greater agility and innovation.

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